Gyuto VG-10 Tsuchime Ebony Handle 210mm (8.3”)

Shipping Costs
All orders from our EU store are shipped with DHL Express at a flat rate based on the destination shipping zone (€30–€50). The final shipping cost will be displayed at checkout.

Free shipping conditions:
We offer free shipping on orders over €185, where available.
Free shipping may not apply to remote areas, islands, overseas territories, or special delivery zones.

Note:
Shipping zones and rates may change depending on DHL updates and delivery availability. For details, please see our Shipping Policy.

Orders are shipped with DHL Express, with estimated delivery times of 1–5 business days depending on the destination shipping zone. Delivery times are estimates only and may be longer due to customs processing, public holidays, or carrier delays. If we are unable to ship to your location, we will contact you. You will receive an “Order Confirmation” after placing your order, and a “Shipping Notification” with a tracking number once your order has been shipped.

Product Inspection
Upon receiving your order, please inspect the product carefully to confirm the following:
1. The product matches your order
2. The product has not been damaged during transit
3. The product does not contain any manufacturing defects

Right of Withdrawal (EU Customers)
If you are a consumer residing within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order without providing a reason. Returned products must be in a condition that allows resale. Direct return shipping costs remain the responsibility of the customer. Engraved, personalized, or custom-made products are excluded from the right of withdrawal where permitted by law.

Defective, Damaged, or Incorrect Items
We conduct a strict quality check before shipping every item. If your product arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Where a defect or error is confirmed, we will provide an appropriate remedy such as replacement, repair, or refund, in accordance with applicable consumer protection laws.

For more information, please visit the Policy Page.

Tariffs and VAT are established by the customs authorities of the country or region where the goods are purchased, and are based on the country of manufacture and the goods. Classification determines the amount of duty fees.

The amount you pay at the time of purchase does not include local customs duties and VAT, which may or may not be levied at the discretion of the local customs office.

If you have any questions, please feel free to contact the relevant tax authorities in your country.

Pre-orders typically take between 30 to 365 days to produce, depending on the forging process and finish of the desired knife.

As a rule, pre-orders cannot be canceled after payment, as these items are of limited quantity and made specifically by commissioning a craftsman.

If you must cancel for personal reasons within the production period, a 30% cancellation fee will be applied. However, if the order is not fulfilled within the specified production timeframe, it may be canceled without any handling fee.

Wipe dry after use. Avoid acidic ingredients. Hand wash only with neutral detergent. Do not use dishwashers. For carbon steel, apply oil to prevent rust.

For more details about how to care for your knives, please visit the Maintenance Page.

We accept the following payment methods:
Visa, MasterCard, American Express (AMEX), Discover, Diners Club, JCB, PayPal, Shop Pay, Google Pay, and Apple Pay.

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